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Special Notes

Page history last edited by Rhonda DeWitt 13 years, 7 months ago

Blackboard Vista Student FAQ's and Troubleshooting Wiki 

 

Special Notes

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7/1/08

Note to Windows Vista Users 

 

Windows Vista is officially supported for use with Blackboard Vista. However, the security features within it may interfere with functionality of Blackboard Vista. If this seems to be an issue, we recommend trying an alternate browser, such as FireFox. This browser is available from the Downloads are of the Online Support page.

6/1/08

Note to Users with Linksys WRT54G Version 5 router

 

Users that are utilizing this router may not be able to reach Blackboard Vista through the my.commnet.edu portal. When users bypass the router by directly connecting their computer to the broadband modem, Blackboard Vista is accessible.

 

It seems there may be an issue with the firmware that is currently installed on the router. It has been found that by upgrading to the latest firmware version, Blackboard Vista can then be accessed through myCommNet. You may access the latest firmware at the following address: http://linksys.custhelp.com/cgi-bin/linksys.cfg/php/enduser/std_adp.php?p_faqid=3411

 

If you have questions regarding this router specifically, or need assistance with upgrading to the latest firmware version, please contact Linksys directly.

   

 

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