• If you are citizen of an European Union member nation, you may not use this service unless you are at least 16 years old.

  • Finally, you can manage your Google Docs, uploads, and email attachments (plus Dropbox and Slack files) in one convenient place. Claim a free account, and in less than 2 minutes, Dokkio (from the makers of PBworks) can automatically organize your content for you.



Page history last edited by Rhonda DeWitt 9 years, 1 month ago

Welcome to the Blackboard Vista

Student FAQ's and Troubleshooting Wiki 


This wiki is used to share the most up-to-date info on troubleshooting issues in Blackboard Vista.

You can browse topics by Issues or by Course Tool from the listings below. Or use the search tool.


Browse topics by Issues:

Bb Vista Alerts
  • Blackboard was updated to 8.0.5 
  • Visit the Browsers & Java page to see complete list of supported browsers.
Special Notes

Note to Windows Vista users

Note to users with WRT54G Version 5 router

Logging In/Passwords

How do I log into Blackboard Vista? 
What is a NetID and what is my NetID?
What is my initial password?
What if I forget my password/How do I reset my password?
Who can I contact if I need help with logging in?

Browsers & Java

What browsers are supported for use with Bb Vista?
What version of Java should I be using?

Popup Settings--Do I need to disable popup blockers?

See the right-hand Sidebar of this wiki page for Browser Check info.

Plugins & Downloads

For viewers, java updates and other plugins  

Courses &
My Blackboard

I am enrolled in a course, but why can't I see it on Blackboard?

When I click into a course, why do I receive this error message: "There is no content associated with this course."

How do I remove my old courses from the list?

Error Messages

When I click into a course, why do I receive this error message: "There is no content associated with this course."

File Issues

Why does Vista boot me out to the courses page when I try to open a document?

Why are files I create on my Mac not being recognized by applications so others can open them on a PC?

What if I have Microsoft Office 2003 and can't open Microsoft 2007 files from my Blackboard course?


Why can't I print some of the files from within Blackboard Vista?
Support Who can I contact for further support?



Browse topics by Course Tool:

Course Toolbar Other








Learning Modules

Local Content


Media Library




Web Links

Who's Online 



File Issues

My Blackboard



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